They are learning that very fast. See this : http://indianexpress.com/article/technology/tech-news-technology/amazon-return-and-refund-policy-mobiles http://ind

They are learning that very fast. See this : http://indianexpress.com/article/technology/tech-news-technology/amazon-return-and-refund-policy-mobiles http://indianexpress.com/article/technology/tech-news-techno... . People were abusing their customer service and they killed the goose. Now the whole return for mobile phones also factors in your buying history and is evaluated on case by case basis.