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> invent numbers from the bottom of their heart in order to please clients and to give them an illusion of something that works. Think (some) customers are par

by harryf 10y ago

> invent numbers from the bottom of their heart in order to please clients and to give them an illusion of something that works. Think (some) customers are part of the problem here - that they are happy to accept this illusion because it makes their lives easier. In your traditional bricks n' mortar company, it used to be that the marketing manager could just hand over big chunks of budget to an agency and watch them splash it on a few big campaigns (TV ads, print etc.) - easy work with the added bonus of free lunches and other perks from the agency to keep their client happy. But online advertising is a different beast. The legitimate players in this space, like Google and Facebook, require you to actively manage your campaigns and provide all kinds of reporting to show exactly how you're performing. That means work for the poor marketing manager who's a bit too used to long lunches; there's effectively an audit trail for your CEO to see exactly what their marketing budget is buying them, rather than some vague "brand recognition" metrics which are easy to fuzz. Spending the ad budget becomes like Brewster's Millions ( https://www.youtube.com/watch?v=-9kMHiqS6Kg https://www.youtube.com/watch?v=-9kMHiqS6Kg ) so anyone who can step up with a way to blow large chunks of it quickly is going to do well with these guys.

blahi 10y ago
>In your traditional bricks n' mortar company, it used to be that the marketing manager could just hand over big chunks of budget to an agency and watch them splash it This is the story that online marketing gurus love to tell but it's not the case at all. It fits their narrative or they just don't know how it is measured. The reality is that digital has a lot of data but it's not actionable at all. People in digital like to think it is, but it just cannot compare to downstream POS data, for example. And for a LARGE portion of the business models, digital just could not provide the marketing-measurement feed back loop for a long time. It is just now starting to come of age and has a lot of catching up to do. And there are plenty of lunches in digital too.

by harryf 10y ago

blahi 10y ago

>In your traditional bricks n' mortar company, it used to be that the marketing manager could just hand over big chunks of budget to an agency and watch them splash it This is the story that online marketing gurus love to tell but it's not the case at all. It fits their narrative or they just don't know how it is measured. The reality is that digital has a lot of data but it's not actionable at all. People in digital like to think it is, but it just cannot compare to downstream POS data, for example. And for a LARGE portion of the business models, digital just could not provide the marketing-measurement feed back loop for a long time. It is just now starting to come of age and has a lot of catching up to do. And there are plenty of lunches in digital too.