Measuring KPIs doesn't necessarily highlight the cause of the improvement or problem. If someone isn't meeting their KPI do you fire them or see if the tech sta

Measuring KPIs doesn't necessarily highlight the cause of the improvement or problem. If someone isn't meeting their KPI do you fire them or see if the tech stack or process they are being made to use is inappropriate. What I think is needed is a more scientific analysis of software methods to get an understanding of what really works. What I often see is the methods used to solve problems are either fad driven or the way it was always done here.