> People in India are surely learning the same thing. Flipkart from circa 2012 had that. The story should probably more about how they lost that trust. I used

> People in India are surely learning the same thing. Flipkart from circa 2012 had that. The story should probably more about how they lost that trust. I used to order things on Flipkart regularly (during my WFH years in Bangalore) because the couriers were employed by them, had multiple delivery attempts in a day and items in general came in a day or two to my doorstep. At that point, it was as if they treated "shipping" as their primary product rather than the box they were delivering. For my vantage point, the whole process starts to unravel with "WS Retail" and Flipkart's schism. Suddenly, it looked there was a split-brain between buying, shipping and delivering.