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Fact is, Amazon in India picked up in last 2years only while Flipkart already made its mark and doing billion dollar business.

• mabbo 10y ago
  What changed, in your opinion? Why now, for Amazon?
  • nitinreddy88 10y ago
    As an ex-myntra (part of flipkart) engineer, the efficiency of the engineering systems is too low. Tried too many things by taking customers satisfaction for toss. App only is the worst thing they tried out and it backfired alot. At the same time Amazon stuck to basic principles like customer satisfaction and quality of the services.
    • vthallam 10y ago
      Since you were part of Myntra, may be you can answer this. Why does the customer service suck in general? Do they not invest enough in the technology, service people?
    • srean 10y ago
      Any commentary on the fiefdom of mid-level managers at flipkart. I have heard that it was pretty bad about an year ago.