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In addition, nobody sensible relies on an SLA. If I need 99.999% data integrity and you deliver that as your SLA, great! But if the SLA is violated, the contra
by dietrichepp 10y ago
In addition, nobody sensible relies on an SLA. If I need 99.999% data integrity and you deliver that as your SLA, great! But if the SLA is violated, the contract probably gives you just some extra weeks on your contract for a violated SLA. That doesn't make me whole, I need to plan for SLA violations.