From a technology perspective, the mainframe software described in this interview is clearly an evolutionary dead-end. It was written in an era when every bank

From a technology perspective, the mainframe software described in this interview is clearly an evolutionary dead-end. It was written in an era when every bank had its own programmers and wrote its own proprietary software. Because of the widespread use of these homegrown systems in the banking industry, however, it appears that management is not yet ready for a total break with the past. The investors that own these companies need to demand change and indicate they are willing to pay the cost.