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Yes, this is exactly what you should expect from a free service like Google's. No reliability, and no support. If you need an SLA, pay for one.
by 794CD01 10y ago
Yes, this is exactly what you should expect from a free service like Google's. No reliability, and no support. If you need an SLA, pay for one.
- dietrichepp 10y agoIn addition, nobody sensible relies on an SLA. If I need 99.999% data integrity and you deliver that as your SLA, great! But if the SLA is violated, the contract probably gives you just some extra weeks on your contract for a violated SLA. That doesn't make me whole, I need to plan for SLA violations.