Microsoft's biggest problem is undue intrusion on liberties that customers have come to expect on x86 computers. Under Ballmer and Gates this didn't happen, so

Microsoft's biggest problem is undue intrusion on liberties that customers have come to expect on x86 computers. Under Ballmer and Gates this didn't happen, so consequently I liked their time much more than that of Satya. All the goodwill and other benefits that comes from open sourcing various components doesn't outweigh the privacy intrusions and lost trust that came with Windows 10, at least for me. Ballmer was loud and had his antics, Gates had his ruthless market drive that some despise, but I trusted closed source under them much more because of the claim not to abuse their customers was was hedged by the reputation the company, now that this trust is lost I can't trust Microsoft and that's Satya's legacy.