This is a new age in customer support, if you can call it that. Amazon and I'm sure many other companies do the same thing. You don't even have to actually viol

This is a new age in customer support, if you can call it that. Amazon and I'm sure many other companies do the same thing. You don't even have to actually violate TOS. That's probably why no one can reverse the decision. They'd have to admit to closing the account on a whim (might be a bot's whim, but it's still a whim), unrelated to any actual TOS violations. They can choose to not do business with you anytime, even if you've paid them, and your only recourse is to sue them. Yeah, that's going to work out well ...