5 ms·

Why did Google take him down with (presumably) no warnings? Or did they? Can't Google (and others) program their bots to send a warning like "we have received

• ocdtrekkie 10y ago
  Google doesn't ever provide warnings of imminent account closures like this. The history of HN and plenty of other sites is littered with cautionary tales of assuming Google would tell you before they take away all your stuff or give you a chance to appeal or contest it first.
• joesmo 10y ago
  This is a new age in customer support, if you can call it that. Amazon and I'm sure many other companies do the same thing. You don't even have to actually violate TOS. That's probably why no one can reverse the decision. They'd have to admit to closing the account on a whim (might be a bot's whim, but it's still a whim), unrelated to any actual TOS violations. They can choose to not do business with you anytime, even if you've paid them, and your only recourse is to sue them. Yeah, that's going to work out well ...
• wmil 10y ago
  Google keeps per user costs low by trying to avoid all tech support. Sending an email like that invites the user to try to start a conversation. Google really should have an option to freeze the account while allowing the user to download their content, but it seems that they don't.
• deleted 10y ago
  [deleted]