Yes, it's always obfuscated and confusing. That's usually because the users don't even know what they want or what the actual problem is. It takes time to pro

Yes, it's always obfuscated and confusing. That's usually because the users don't even know what they want or what the actual problem is. It takes time to prompt them to formulate what the actual problem is and what the correct expected outcome is. It's not like they know what the problem is and deliberately hiding it. And I got days or weeks to extract the correct information from people. Didn't have to do it under 15 minutes, as in an interview. Interview is a time limited process to discover what the candidate's ability and knowledge are. You want to remove any fluff that is a waste of time. Ask any garbage question and you'll get garbage answer.