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I once had to fix a fairly complex piece of electronics and when I asked the company for a repair, they told me the directions over the phone. Unscrew this, tak

I once had to fix a fairly complex piece of electronics and when I asked the company for a repair, they told me the directions over the phone. Unscrew this, take that out, check this, boom. I was more than impressed by their confidence in their hardware.

rahimnathwani 10y ago
Please tell us the name of the company, so that we can give them our business if we need the type of products they sell.
- TeMPOraL 10y ago
  I second this request. I think it's important to reward companies doing things good, not just punishing companies doing things bad.
- avindroth 10y ago
  This was with Amway's eSpring water purifier. The fix was very DIY over the phone.