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Unsurprising that it "caused user confusion" since unlike with imessage, SMS messages were not synced with the hangouts desktop client so chunks of a merged con
by curt15 10y ago
Unsurprising that it "caused user confusion" since unlike with imessage, SMS messages were not synced with the hangouts desktop client so chunks of a merged conversation when viewed on the phone would be missing when viewed from the desktop. If conversations are to be merged, they need to look the same everywhere. The half-assed implementation that hangouts used is worse than not merging them at all.
- acomar 10y agoAs someone who uses Google Voice, my SMS messages are synced with the desktop client. This is a significant loss of functionality for me.
- saurik 10y agoThis feature was valuable with iMessage before Apple added that synchronization, and frankly I bet in the grand scheme of things the vast majority of people using these features on both iOS and Android do not ever try to use a desktop to manage these messages (and in the case of Android probably don't even know that's possible, as at least with iOS if you have a recent version of Mac OS X you are highly likely to discover the feature by accident).
- williamscales 10y agoI wonder about that, given that Hangouts is directly embedded in GMail. There might be quite a few more people who use Hangouts on the desktop.