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I think it's more convenient, and I've had better experiences with rideshare drivers than any taxi. You can just call one from your apartment when headed acros
by passthefist 10y ago
I think it's more convenient, and I've had better experiences with rideshare drivers than any taxi.
You can just call one from your apartment when headed across town instead of waiting for one to drive by on the street. In my experience calling taxis isn't always reliable. Uber etc. show you the driver's location and distance, and they won't stop to bring someone else to the airport.
I think a big part is the quality of the taxis in your area. In San Francisco, they'd do the "card machine is broken" bit (eventually turning it on when you have no cash), or just not pick you up if you were headed out into the Sunset, or drive a longer way hoping you don't notice.
In Dublin, Ireland, calling an Uber will invariably call a taxi. They're usually friendly folks that don't mind that you're only going a few blocks to bring home your groceries because you missed the bus.
But the bar to call Uber a 'better product' is pretty low. There's nothing it does spectacularly better than Lyft or Flywheel or any other app.
A big part of their value is how low the customer experience can go with a traditional taxi. I just want to rent someone's time for point to point transit without any bullshit.