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Neat stuff. Hopefully they can get neat API integrations going to tie into all the machine learning being applied to shop/chat interfaces.
by grayfox 10y ago
Neat stuff.
Hopefully they can get neat API integrations going to tie into all the machine learning being applied to shop/chat interfaces.
- sunir 10y agoThis is already possible through the onMessageToOperator and onMessageToVisitor hooks in the Olark JS API (https://www.olark.com/api https://www.olark.com/api). I'm excited to see what people will do. :)
- bcx 10y agoOlark is actually entirely done over XMPP, so you could theoretically connect directly to Olark with any standard XMPP client. Trillian is doing some cool stuff in their latest Mac OSX beta using some of our XMPP extensions.