4 ms·

Isn't Braintree owned by PayPal now? I personally wouldn't trust PayPal for anything more than running a kids lemonade stand - there are far too many horror st

Isn't Braintree owned by PayPal now? I personally wouldn't trust PayPal for anything more than running a kids lemonade stand - there are far too many horror stories.

ericcholis 10y ago
As a business, we've used PayPal since it's inception and Braintree as of last year. Both have been amazing experiences for us (Except for PayPal.com usabliity....ugh). Braintree, in particular, doesn't feel like a PayPal company. Good API documentation, support and website usability. We've never experienced any of the pains that I've read about PayPal. But, perhaps, it's due to our long-standing relationship.
- hellomoto998 10y ago
  I interpreted your last sentence as: "We've never had any problems with the Don, but that's because we've known him longer. Maybe you should make an effort to show him a little throat and he'll be nice to you."
- stephenr 10y ago
  > We've never experienced any of the pains that I've read about PayPal Some smokers will never experience throat, lung or mouth Cancer. That doesn't mean I'm going to buy a pack of Marlboros tomorrow.
Silhouette 10y ago
I personally wouldn't trust PayPal for anything more than running a kids lemonade stand - there are far too many horror stories. There are plenty, but PayPal is a huge business with many customers. It's difficult to know how often bad things really happen with PayPal compared to other services, because probably the vast majority of their customers in each case just get things done and never comment publicly on it. It's also difficult to know how many of the horror stories really are horror stories, and how many are just someone upset that their terms were changed on reasonable grounds because of greater volumes or fraud risk or whatever. I've seen plenty of small merchants irate about a certain amount of their funds being held back as they started to trade more, but while some of the payment services do seem to be better at communicating these things and the reasons for them to their merchants, it seems likely that all of the payment services would have made similar decisions under similar circumstances. This potentially distorted perception is a PR problem for all major payment services. Today Stripe still gets a warm reception on HN most of the time, but there's definitely an element of nostalgia and/or gratitude in that, and half a minute of searching will find you plenty of small merchants on other forums who describe their experience with Stripe in the same four-letter terms as others describe PayPal.

Isn't Braintree owned by PayPal now? I personally wouldn't trust PayPal for anything more than running a kids lemonade stand - there are far too many horror stories.

ericcholis 10y ago

As a business, we've used PayPal since it's inception and Braintree as of last year. Both have been amazing experiences for us (Except for PayPal.com usabliity....ugh). Braintree, in particular, doesn't feel like a PayPal company. Good API documentation, support and website usability. We've never experienced any of the pains that I've read about PayPal. But, perhaps, it's due to our long-standing relationship.

hellomoto998 10y ago
I interpreted your last sentence as: "We've never had any problems with the Don, but that's because we've known him longer. Maybe you should make an effort to show him a little throat and he'll be nice to you."
stephenr 10y ago
> We've never experienced any of the pains that I've read about PayPal Some smokers will never experience throat, lung or mouth Cancer. That doesn't mean I'm going to buy a pack of Marlboros tomorrow.

Silhouette 10y ago

I personally wouldn't trust PayPal for anything more than running a kids lemonade stand - there are far too many horror stories. There are plenty, but PayPal is a huge business with many customers. It's difficult to know how often bad things really happen with PayPal compared to other services, because probably the vast majority of their customers in each case just get things done and never comment publicly on it. It's also difficult to know how many of the horror stories really are horror stories, and how many are just someone upset that their terms were changed on reasonable grounds because of greater volumes or fraud risk or whatever. I've seen plenty of small merchants irate about a certain amount of their funds being held back as they started to trade more, but while some of the payment services do seem to be better at communicating these things and the reasons for them to their merchants, it seems likely that all of the payment services would have made similar decisions under similar circumstances. This potentially distorted perception is a PR problem for all major payment services. Today Stripe still gets a warm reception on HN most of the time, but there's definitely an element of nostalgia and/or gratitude in that, and half a minute of searching will find you plenty of small merchants on other forums who describe their experience with Stripe in the same four-letter terms as others describe PayPal.