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No shady tactics will surprise me when it comes to Uber. I still receive spammy emails they continue to send. And Sendgrid is fully in bed with them. Forwarde

No shady tactics will surprise me when it comes to Uber. I still receive spammy emails they continue to send. And Sendgrid is fully in bed with them. Forwarded spam to Sendgrid and they said they will follow up with Uber (so apparently they are Uber's customer support at this point - great!) The spamming practice never changed or stopped despite Sendgrid telling me they will send my email to them (!!) to unsubscribe me from their list, when I didn't even subscribe in the first place. As I received more Uber spam I kept updating Sendgrid ticked (zendesk). Eventually some 2 weeks later they closed it as "resolved" and never replied to my emails again. I still get Uber Spam from Sendgrid. Stay away from that piece of shit as long as you can!! (both Uber and Sendgrid) PS. As of Uber, I copied all my emails and forwarded them to FCC. In short telephone conversation I was told I'm not the only one and as they have reached over 1,000 complaints in short period of time, they will be investigating both into Uber practices and also Sendgrid as an accomplice to their alleged crime. https://en.wikipedia.org/wiki/CAN-SPAM_Act_of_2003 https://en.wikipedia.org/wiki/CAN-SPAM_Act_of_2003

michaelt 10y ago
I've experienced the same thing. As far as I can tell, Uber's policy is when you sign up you don't have to opt in and don't get to opt out of their marketing mailing list, and when you close your account you don't get removed either, because fuck you.
- joering2 10y ago
  I just got personal email from someone at Uber. They explained to me that they comply with Can Spam by... providing unsubscribe link. Nothing mentioned how I got on their list in the first place, on what their practice are. Clearly my email must have been scrapped from public sites, since I never did sign with them in the first place. So yeah if they don't even know the rules of Can Spam, how the heck you expect them to follow the law? I will have a short call with Attorney General in my State end of this week to see if I am a separate incident.

michaelt 10y ago

I've experienced the same thing. As far as I can tell, Uber's policy is when you sign up you don't have to opt in and don't get to opt out of their marketing mailing list, and when you close your account you don't get removed either, because fuck you.

joering2 10y ago
I just got personal email from someone at Uber. They explained to me that they comply with Can Spam by... providing unsubscribe link. Nothing mentioned how I got on their list in the first place, on what their practice are. Clearly my email must have been scrapped from public sites, since I never did sign with them in the first place. So yeah if they don't even know the rules of Can Spam, how the heck you expect them to follow the law? I will have a short call with Attorney General in my State end of this week to see if I am a separate incident.