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This is by design and it's a good thing. If every salesperson is allowed to drop high priority "but my client is asking for this NOW" work items on engineering,
by romanhn 10y ago
This is by design and it's a good thing. If every salesperson is allowed to drop high priority "but my client is asking for this NOW" work items on engineering, you'll end up in a tug-of-war of competing priorities from O(n) stakeholders who don't give a shit about planning or roadmap in order to make their sale. Been there, done that. A proper product owner can balance all such requests and figure out what actually is needed to move the product forward. Salespeople need to make a business case for getting their requests done. Potential monetary results alone is often not enough, for good reasons, to force a context switch in an engineering team.