The problem with modern "Agile" and frankly all other software development methodologies is the mismatch between the knowledge and expectations of the business

The problem with modern "Agile" and frankly all other software development methodologies is the mismatch between the knowledge and expectations of the business and tech. Business and tech tend to use Agile to keep each other at arms length and never learn about what the other does. This is a shame because originally agile was about forcing business and tech to work closely and interact regularly. Hence the short sprints and frequent stand ups. In the parent example the management should have known enough about building to realize they were a creating a clusterfuck, and the builders should have had enough knowledge and input to the business to figure out what they were supposed to be building. When both sides assume the other is too stupid to work with and avoids meaningful interaction, it shouldn't be a surprise when the result is a hacked together mess.