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A CRM solution for small businesses delivered as a facebook chatbot - these businesses have customers who "live" on fb, and in many cases have no web-presence o
by asteadman 10y ago
A CRM solution for small businesses delivered as a facebook chatbot - these businesses have customers who "live" on fb, and in many cases have no web-presence other than a fb page. Such a system would not require them to install/maintain any additional apps, and in theory they would be saved a lot of manual data entry by leveraging your fb page's existing graph connections.
However, I'm not sure it would work within the confines of the current facebook graphi api restrictions though, they really seem to lock down getting data out. They seem to want you to build chatbots for facebook without using facebook data, which seems pointless, and in all likelihood a bad user experience.