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Almost the only people who have my phone number (ie. not Google Voice) are my parents. If they're calling me, it's usually for a good and urgent reason. Also,
by morgante 10y ago
Almost the only people who have my phone number (ie. not Google Voice) are my parents.
If they're calling me, it's usually for a good and urgent reason.
Also, PagerDuty is set up to call me. If a site I'm responsible or is down, that's something I want to know immediately.
- dredmorbius 10y agoIn the case of PagerDuty, my exceptionally strong preference is for a physical pager, which is passed, fully charged, to the next person on call. If the person passing off the pager hasn't charged it, they hold the pager until it is. Why? Because if I don't have the pager, I know I don't have shit to worry about. I swear to the gods, that literally nearly killed me. The psychological pressure, over years, of being on-call or 2nd on call (small teams suck) bears down. The moreso with technical debt, buggy sites, and verbal lore recovery methods (trust me, I document the motherloving hell out of everything, but there are bits that are buried very, very deep). If you're contracting services or running your own sites, a separate pager still offers benefits. Again, it can be handed off, and you know when it goes off there's trouble (yes, you can also program different ring/dial tones, etc.). I'm also impressed by the robustness, range, and battery life of physical pagers, another benefit.
- morgante 10y agoGood for you. I despise the idea of carrying around an additional device.