REDDIT MODE=ON Apology? Mwahahaha! What happened was that they sent me an email saying the electronic ticket would follow by email within 24 hours. This was on

REDDIT MODE=ON Apology? Mwahahaha! What happened was that they sent me an email saying the electronic ticket would follow by email within 24 hours. This was on a Friday for a Monday morning flight at 8:00. When no ticket arrived by Sunday morning, I called them to discover their office was closed. I called again at 5AM on Monday morning and they were still closed, so I waited until their office opened at 8:00. Wrong move. They charged me for the flight, saying that even though they promised an e-ticket and didn't send it, and even though their offices were closed, I should have shlepped out to the airport where the airline would have resolved my problem. I appealed to Visa but lost.