3 ms·

Hi! I'm the author of the post and happy to answer any specific questions here.

• kayhi 10y ago
  How much human tagging time does it take to process 1000 meeting requests or more general how does the annotation side work? Do you have people overlap items since there can be a fatigue issue as you mentioned in the post?
  • jasonlaska 10y ago
    Clara has a 1-hr SLA for the processing of an incoming message. While I cannot give numbers on the speed of annotators (or volume), I can say that our platform is designed to enable quick and accurate work via incentive mechanisms. We avoid fatigue in part by making it easy for CRAs to navigate and work with data. Wrt to overlapping annotator schemes, these are known to be effective. We'll be writing more about how our human backend works in future posts.
    • kayhi 10y ago
      Thanks, in the future post would also be interested in the trade offs between building internal system vs. using a 3rd party (maybe you do?) like mechanical turk and the incentive structure.
      • jasonlaska 10y ago
        Our follow up on the humans behind is here: https://news.ycombinator.com/item?id=12074657 https://news.ycombinator.com/item?id=12074657
      • jasonlaska 10y ago
        This is noted, thanks!