The point is, as a startup, try to blow your customers' minds, including with excellent support (agrees w/parent). It acknowledges that there may be some diffi

The point is, as a startup, try to blow your customers' minds, including with excellent support (agrees w/parent). It acknowledges that there may be some difficulty in scaling it (agrees w/sibling), but statistically you're unlikely to get big enough to have to worry about that (especially if you don't provide excellent support), so don't worry about it, just do it. And if you ever get to that point, you might find it scales better than you thought it would (agrees with you).