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I don't live in the US but this would annoy me greatly. Having worked in big companies where consulting firms like IBM and Deloitte have really screwed things
by jpgvm 10y ago
I don't live in the US but this would annoy me greatly.
Having worked in big companies where consulting firms like IBM and Deloitte have really screwed things up one thing has become abundantly clear to me.
Building yourself is always better. There are really no caveats to this. A team hired by you is a team aligned with you. A firm servicing a consulting contract will always milk the contract for whatever they can get, especially when they often do really sly things like settle for a lower initial cost but build in onerous clauses that drastically blow out costs for all sorts of reasons.
If anything they should expand 18F/USDS and eliminate the buy-first policy in favor of build-first. Only go to vendors when it's just not feasible to build it with the resources available.
- vivekd 10y agoI agree, it is better to have the government do their own websites rather than go outside. The only thing is the allegations seem to be that 18F is helping government agencies draft up procurement contracts and then bidding on the same contracts it helped draft. The article says that 18F is alleged to be: > acting as both a procurement policymaker and as a tech competitor This seems like a severe conflict of interest in which they would write procurement contracts favoring themselves. I would be okay with it if they just made 18F the site builder and didn't have them compete with private companies on tender, but if the allegations are to be believed, that doesn't seem to be the case, it seems like 18F is a federal agency bidding against private contracts.
- mockt 10y agoI think it makes perfect since to have an internal team that can help flesh out the details of a project and give an estimate of cost to develop in house. Not a conflict at all.
- Already__Taken 10y agoIsn't this the classic trap? Who best make baking regulations than top bankers. Who best to legislate oil then the oil industry. Who's best at defining technical procurement than your technical team? Has there ever bean a great answer to this? Is it a conflict of interest or an area of domain expertise.
- guptaneil 10y agoYour comparison is incorrect. The first 2 examples are external industries while the third is an internal agency. A better question would be "Who's best at defining technical procurement than industry giants like IBM?" The answers are that the SEC and the Fed are best for making banking regulations. The EPA is best for regulating the oil industry. And 18F is best for regulating the tech procurement process.
- pns 10y agoIs that really any different than any company's IT department figuring out what needs to get done and then, afterwards, deciding whether to insource or outsource the work? If the "conflict of interest" biases taxpayers - awesome. Government procurement is supposed to be 100% bias towards helping taxpayers.
- mooreds 10y agoThe difference is that with a normal company you can't hire a lobbyist to affect the outcome.
- navait 10y agoNot a lobbyist exactly, but I've seen more than a few contracts given to the golf buddies of senior management. You can definitely rig the corporate IT game.
- bsimpson 10y ago> more than a few contracts given to the golf buddies When people talk about access to high-paying jobs and powerful positions being biased towards upper-middle class whites and Asians, this is usually what they mean (though not for the reasons you may presume). For most choices, there's a threshold above which the remaining choices are effectively equal. If you have a myriad of options that are all competent enough to do the job and in the same price range, how do you go about choosing one? At a certain point, the act making a choice and moving forward is more import than which one you chose. There may be 10,000 shops qualified to create whatever it is you need. If you happen to know and trust one of them, and the price range is within budget, why bother investigating the other options? The time investment required would be huge, but the payoff wouldn't be very high. Of course, overstating your needs and/or your budget to benefit someone you know is wrong - it's corruption. But, there's a very similar outcome that's a natural extension of human behavior. It's not detrimental to the parties involved, but may be to the diversity of society as a whole. All else being equal, of course you're going to choose someone you trust, and your friends are probably some of the people you trust most. Since you typically meet your friends while living your everyday life, they're probably people you have a lot in common with - people who had access to the same schools, jobs, and neighborhoods you did. At first blush, if you need something done and there's a qualified friend who can help you, there's nothing wrong with that. However, after enough iterations of powerful people hiring their friends, we may end up with something resembling an aristocracy - a bunch of powerful friends always hiring each other, and another bunch of non-powerful people who can't get their feet-in-the-door.
- dalerus 10y agoHuge potential conflict here unless the 18F consulting team that drafts the requirement is firewalled away from the bidding team. I think once they clarify this, it would be all good.
- zacharycohn 10y agoThis doesn't happen. Not really sure where the source claim comes from, but we don't respond to RFPs *i work at 18F.
- dalerus 10y agoGood to hear. I figured as much.
- andrewl 10y agoDalerus, as Zacharycohn says, the 18F group doesn't respond to RFPs. But I personally don't see that it would be a conflict of interest if they were allowed to respond. I could see a conflict of interest if the 18F group was a private company employed by the government and allowed to both draft requirements and bid on contracts. I wouldn't want to see Microsoft drafting requirements and bidding on them. But 18F is part of the government. Consider this scenario: The 18F team works with the Secretary of the Interior's office to draft requirements for a system needed by the Department of the Interior. They gather the requirements and conclude "This isn't a huge system. We can do this ourselves." Do the individuals working at 18F get raises or massive bonuses for doing the work, or do they continue to receive the same civil service graded salary they've always been receiving? It is certainly in the 18F department's interest to have work and continue to exist, but I don't see any huge payoff to the head of 18F the way there would be if a large company got a contract. Or, to sort of repeat a scenario I offered earlier in this conversation, my wife wants our bathroom remodeled. I interview her and find out what she wants and write it all down. I go over it with a few companies that do bathroom remodeling. I receive their bids. I conclude that I'm capable of doing the work myself more quickly and more cheaply. I award the "contract" to myself. Where's the conflict of interest?
- 10y ago
- Spooky23 10y agoThe Federal government is a single legal entity. How can it be possible for an entity to have a conflict of interest in deciding to do something itself?
- mooreds 10y agoAre you sure the Federal government is a single legal entity? If so, how can Congress sue the President? https://en.m.wikipedia.org/wiki/United_States_House_of_Representatives_v._Burwell https://en.m.wikipedia.org/wiki/United_States_House_of_Repre...
- zacharycohn 10y agoAs a government organization, not a private company, we can't respond to RFPs. No one is really sure where this claim that we help write and then respond to rfps comes from, but it's not true. *I work for 18F.
- Spooky23 10y agoMy guess is that the folks bitching about you guys are extrapolating from the "standards" that 18f produces, and spinning that into the RFP thing. Contractors hate standards, because they scope what they can sell. If you make a simple statement like "use Git for source control", the vendors want to be able to contest that decision, or have the decision made in some sort of "open" form where they get to lobby for some other standard.
- brazzledazzle 10y agoIt seems completely alien to me that a portion of the Federal government drafting and bidding on Federal contracts for another part could be seen as engaging in an unethical conflict of interest. Would anyone make the same claim if a department in GE was competing against IBM on a GE project said department helped spec out?
- saiya-jin 10y agoin many cases this makes sense and I agree (also, gives us inhouse devs actual work :)). But - there are cases where this would be immensely stupid decision. One example out of many - small(ish) bank using their core banking platform (package) - to keep up with regulators, changing markets etc. they would have to create super-complex system with big internal team, evolve it, secure it, fix it etc. One serious bug can bring you literally down. Or you can buy a packaged software, customize it yourself and you have big vendor's guarantee that SWIFT messages will be delivered and won't get screwed up. Usually only few, massive banks do these themselves. If they do, they need to have big IT department. I am talking about companies with 5-50 IT people in total, managing everything.
- ACow_Adonis 10y agothat awkward moment when you just worked on a project in a big company that was really screwed up by IBM and Deloitte and you see that you and the poster appears to be from the same country and you wonder if you actually know each other IRL but not on hacker news...or if that's just what they're doing everywhere :P Or in other words, I agree with you. /P.S my depressingly-joke-like-consultants may or may not have just moved on to KPMG... am I hitting too close to home and do i know you? :P
- hiram112 10y agoYou do understand that the reason the government uses contractors is specifically because they do NOT want to hire software engineers for projects that do not last more than a year or two, similar to how most private companies now operate? It is incredibly hard to lay off federal workers, not to mention a typical GS14 will make more than a good dev after adding in federal benefits, pension, etc. Yes some of the big boys are wasteful and overpriced, but I can ensure you that the federal government itself would be 5x worse, especially since, in DC, at least, the typical GS level employee has absolutely no experience in software engineering, and many times less authority to make good decisions. Anyway, I've seen a few of these types of enterprises sprout up in the last 5 or 6 years in DOD land. They are sometimes referred to as 'boutiques' in contrast to the big players like BAE, Northrop, Lockheed, etc. They tend to have much younger engineers, SV type office environments, and a lot of hubris. I'm currently making a good salary via cleaning up their MongoDB, Node, and bloated AngularJS messes that never performed half as well as the old systems running Java and a real RDBMS.
- evgen 10y agoProjects only last a few years, so it is hard to hire good devs. Because you can't hire good devs it makes mediocre body shops look appealing. Sounds like a pattern for a death-spiral. Rather than paying wasteful and overpriced contracting shops, such as the ones that employ you, perhaps what is needed is an organization, such as 18F, than can maintain a core of competent devs and build infra and tooling that works across orgs. If the project is short-term then the contracting shop that should be used as a first choice is 18F, and only if they cannot hit the target or specialist development work is needed do they put out a request for an outside party.
- jon-wood 10y agoThis is precisely what the UK's Government Digital Service does - they've got a team of experienced, motivated, technical staff who's job is to assist other parts of government build and manage technical services. They've got teams dedicated to common infrastructure such as payment processing or notifications, and other teams who are working on specific projects, either building themselves or assisting those departments in building their own digital teams to do so.
- douche 10y agoSupport provided by the big consulting shops (IBM, ATT, HP, etc) is worse than useless. It is such a relief when I get to deal with a customer that actually does their own IT.