Even Google Fiber, which is a direct competitor with the terribly rated cable companies, has excellent customer service (if you actually need to call them). I n

Even Google Fiber, which is a direct competitor with the terribly rated cable companies, has excellent customer service (if you actually need to call them). I needed to migrate an account from my wife's gmail to mine and they had it changed within a few minutes. Since then the service has had 99.9% uptime (the one time it did go down was during the World Series, and they comped the entire city 2 days).