3 ms·
>doing awesome support has tremendous ROI. But diminishing returns. If support had a great ROI, everybody would do a good job of it. It really only has a goo
by notatoad 10y ago
>doing awesome support has tremendous ROI.
But diminishing returns. If support had a great ROI, everybody would do a good job of it. It really only has a good ROI if you're a new entrant in a competitive market.