3 ms·
Microsoft still does though it hasn't been $195 in quite some time. The offering you're thinking of is called Professional Pay-Per-Incident (instead of Premier
by techsupporter 10y ago
Microsoft still does though it hasn't been $195 in quite some time. The offering you're thinking of is called Professional Pay-Per-Incident (instead of Premier). Current price is $499 though you're guaranteed to spend virtually the entirety of your incident on the phone with an outsourcer in India.
https://support.microsoft.com/en-us/gp/offerprophone https://support.microsoft.com/en-us/gp/offerprophone
- rincebrain 10y agoFWIW, the one time I had to use this service, they were extremely knowledgeable, helpful, and effective (and in India).
- Spooky23 10y agoMost of the Premier engineers are in India as well. If they're outsourced, they are a very good outsourcer. I have had many good experiences with them.
- yardie 10y agoThe turnover in call centers in India I quite high. If you are getting a knowledgable engineer in India they are probably getting near US wages.