I posit that all software has bugs. If this is true, closed source vendor software allows you no insight into the inner workings of the code; you are always at

I posit that all software has bugs. If this is true, closed source vendor software allows you no insight into the inner workings of the code; you are always at the mercy of the vendor. Open-Source software has bugs, but it gives you the ability to look into the issues directly; allowing you to figure it out if you want. The cool thing in open-source is you can always absolve yourself of responsibility and hire a vendor or maintainer or others to help fix the problem if there is one. Which means you have N potential solutions to a problem, compared to just 1 with a closed source vendor.