About two months ago i tried out some ads automation software. The concept was good, the product was ok, but support was awful and things were buggy. So i waite

About two months ago i tried out some ads automation software. The concept was good, the product was ok, but support was awful and things were buggy. So i waited patiently until one day i got fed up and made my thoughts public in a tweet. I was civil about it. Anyway within a couple of hours the CEO contacts me telling me how he's been ill in hospital and that half his tech team have left and how he might be shutting the company down, but i could a "please remove the tweet of you blasting us". I felt sorry for him so obliged. 2 months later, they've continued to market the product heavily so he was obviously lying just to get me to remove the tweet. After that experience, im never going back on what I say ever again.