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Zenefits works well until it doesn't. They botched a commuter benefit payment to me, and it took either four or five phone calls and me being pretty rude to th
by x0x0 10y ago
Zenefits works well until it doesn't. They botched a commuter benefit payment to me, and it took either four or five phone calls and me being pretty rude to the last couple employees to get it fixed. I couldn't understand how correctly crediting me my $80 was so difficult, particularly since it had repeatedly worked before.
- driverdan 10y agoExactly this. In general they're great but when you have a problem it's a giant pain. One of our employees had a lot of trouble getting his spouse insured. It took them months to work it out.
- boise 10y agoZenefits screwed up a bunch of our state registrations and payroll taxes. The worst thing was the hideous customer service in trying to resolve this.