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We responded within 22 minutes of the original complaint and have been in frequent contact with Digital Ocean over the course of the 5 days including a phone ca
by sintaxi 10y ago
We responded within 22 minutes of the original complaint and have been in frequent contact with Digital Ocean over the course of the 5 days including a phone call only hours before where they asked us to either remove the content or fill out a counter claim. They redacted the counterclaim request and shut us down 39minutes later followed by 1 hour of radio silence.
5 days had elapsed from the time the original takedown request came in until our network was disabled but there was plenty of correspondence in between and when we had last spoke to Digital Ocean it was still an open issue.
We provide more specifics on timeline here https://news.ycombinator.com/item?id=12010521 https://news.ycombinator.com/item?id=12010521