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It doesn't sound like Digital Ocean handled this very well. You are allowed to give ample time to the site owner to disable the offending content. And then the
by eeeeeeeeeeeee 10y ago
It doesn't sound like Digital Ocean handled this very well. You are allowed to give ample time to the site owner to disable the offending content. And then the counter-notice process starts to get it back on-line.
Only if the site owner ignores the notice should the VPS be turned off entirely.