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One of the reasons I use FastMail (https://fastmail.com https://fastmail.com) for email and calendar rather than Google is that when outages happen, the explain

by masnick 10y ago

One of the reasons I use FastMail (https://fastmail.com https://fastmail.com) for email and calendar rather than Google is that when outages happen, the explain what is going on (http://www.fastmailstatus.com http://www.fastmailstatus.com). Outages are inevitable, so having (a) information and (b) the ability to contact a human are valuable features IMO.

whamlastxmas 10y ago
They also just pushed out the invitation detecting thing that Google has had for quite a while that lets you add stuff to your calendar quickly. Sadly I still use Google's calendar despite having Fastmail because it's just a lot better.
hilbertspac3 10y ago
Google has explained what is going on: https://www.google.com/appsstatus#hl=en&v=issue&sid=2&iid=847490285bf1b9e082a699bafb95f53b https://www.google.com/appsstatus#hl=en&v=issue&sid=2&iid=84...
- zxexz 10y ago
  'Explained' may be a bit of an overstatement for that page. 'Acknowledged and provided timestamps' is more like it. EDIT: Although it does look like they will update it with more information soon.
- presto8 10y ago
  Interesting that the status page marks this as a 'service disruption' versus 'service outage'. The page doesn't have any definitions of these terms anyway, so it's hard to know what the difference is. I was completely unable to access the service. It seems like a 'service outage' to me!
  - softawre 10y ago
    The difference might be that outage is down for all, disruption might be down for 50%.
chronial 10y ago
You are probably looking for http://www.google.com/appsstatus#hl=en&v=issue&sid=2&iid=847490285bf1b9e082a699bafb95f53b http://www.google.com/appsstatus#hl=en&v=issue&sid=2&iid=847...
- masnick 10y ago
  That doesn't _explain_ anything. Compare the level of detail to http://www.fastmailstatus.com http://www.fastmailstatus.com.
josefresco 10y ago
I regularly contact humans at Google for support for my clients. Telephone rings, human operator picks up ... of course my clients are paying for their Google services, so if you're relying on the free version this doesn't (and shouldn't) apply.
- izacus 10y ago
  Shouldn't?!
swah 10y ago
It seems to be down now? http://www.fastmailstatus.com/ http://www.fastmailstatus.com/ So, Google fails so rarely that you just sold me on the idea of not changing! :)

by masnick 10y ago

whamlastxmas 10y ago

They also just pushed out the invitation detecting thing that Google has had for quite a while that lets you add stuff to your calendar quickly. Sadly I still use Google's calendar despite having Fastmail because it's just a lot better.

hilbertspac3 10y ago

Google has explained what is going on: https://www.google.com/appsstatus#hl=en&v=issue&sid=2&iid=847490285bf1b9e082a699bafb95f53b https://www.google.com/appsstatus#hl=en&v=issue&sid=2&iid=84...

zxexz 10y ago
'Explained' may be a bit of an overstatement for that page. 'Acknowledged and provided timestamps' is more like it. EDIT: Although it does look like they will update it with more information soon.
presto8 10y ago
Interesting that the status page marks this as a 'service disruption' versus 'service outage'. The page doesn't have any definitions of these terms anyway, so it's hard to know what the difference is. I was completely unable to access the service. It seems like a 'service outage' to me!
- softawre 10y ago
  The difference might be that outage is down for all, disruption might be down for 50%.

chronial 10y ago

You are probably looking for http://www.google.com/appsstatus#hl=en&v=issue&sid=2&iid=847490285bf1b9e082a699bafb95f53b http://www.google.com/appsstatus#hl=en&v=issue&sid=2&iid=847...

masnick 10y ago
That doesn't _explain_ anything. Compare the level of detail to http://www.fastmailstatus.com http://www.fastmailstatus.com.

josefresco 10y ago

I regularly contact humans at Google for support for my clients. Telephone rings, human operator picks up ... of course my clients are paying for their Google services, so if you're relying on the free version this doesn't (and shouldn't) apply.

izacus 10y ago
Shouldn't?!

swah 10y ago

It seems to be down now? http://www.fastmailstatus.com/ http://www.fastmailstatus.com/ So, Google fails so rarely that you just sold me on the idea of not changing! :)