> * Don't assume you know better than other people. I struggle with this a lot, because I genuinely do believe that I know more than most other people in my rol

> * Don't assume you know better than other people. I struggle with this a lot, because I genuinely do believe that I know more than most other people in my role. And if you still feel like you know better than other people, realize that you need to get them to buy into your knowledge. So you need to teach the organization, but teaching people is really tricky, you can't just explain that something is wrong, you need to create a progression of adaptation with buyin.