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Anecdotally, we added a template to the TypeScript issue form. Our stats (duplicate / not repro / just a question) didn't move at all. Our template had a sampl
by RyanCavanaugh 10y ago
Anecdotally, we added a template to the TypeScript issue form.
Our stats (duplicate / not repro / just a question) didn't move at all. Our template had a sample version number in it that the logger was supposed to replace with the actual version number; that nightly-changing version number exists in 63 issues.
People still log bugs with literally identical titles to existing issues. People still log bugs with repros that don't display the behavior they're describing. People log bugs that are obviously just questions, which the template asks them not to do.
I don't think there's a fix here. Fundamentally you're asking someone to do work that they can, at no social cost, offload to someone else. I would love to try a model where it costs $1 to log an issue and the maintainer can give you back the dollar at their discretion.
- eric-hu 10y agoStack Overflow and Discourse both have a feature to search for related titles when posting a new topic. I've yet to see this in a big tracker.