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Some advice I would give to open-source maintainers, based on my own experience and also advice I've received from veterans: - take breaks. go AWOL for 2 weeks
by nolanl 10y ago
Some advice I would give to open-source maintainers, based on my own experience and also advice I've received from veterans:
- take breaks. go AWOL for 2 weeks. it clears the mind
- ask the user to provide a test case to reproduce. if they cannot, close the issue after a month or so
- mark issues as "needs test case" or "has test case"
- use email instead of GitHub notifications. mark as read, labels, folders, etc. are all invaluable
- if some user is abusive, cut them out immediately (e.g. ban them from the GitHub org)
- do a little bit every day so you don't become overwhelmed
- set up automated tests that run for every PR. projects without tests are impossible to maintain.
Good luck!
- Buttons840 10y agoI wish GitHub had a "close in one week unless there are further comments" button. Maybe make the time adjustable. That way, if someone submits an inadequate bug report you can ask for more details and then tell the ticket to auto-close if nobody responds in time. I'm sure you could do this with a 3rd party tool and the GitHub API.