4 ms·

The power of the chat interface is that you can include multiple bots and features in the same UI. No need for separate screens with a search field, filters and

The power of the chat interface is that you can include multiple bots and features in the same UI. No need for separate screens with a search field, filters and buttons. It's all in the same chat.

dyarosla 10y ago
You're assuming that typing/talking to a bot is the easiest way to get things done. That's simply not true. We have custom UIs to interface with different domains because different domains work better/more efficiently with different UIs. The following post has an analysis on this, with many great examples in the real world today http://dangrover.com/blog/2016/04/20/bots-wont-replace-apps.html http://dangrover.com/blog/2016/04/20/bots-wont-replace-apps....
- peter_l_downs 10y ago
  The linked article is excellent -- really appreciated the history lesson. Thank you for the pointer.