2 ms·
Your customers will blame you: you don't want it to happen. Even if amazon pay you some damage you may lose trust or your whole business in the meantime.
by riquito 10y ago
Your customers will blame you: you don't want it to happen. Even if amazon pay you some damage you may lose trust or your whole business in the meantime.
- ceejayoz 10y agoWith a major AWS outage, customers will think "the Internet is having trouble today." Half the sites they visit will be down or broken in some way.
- CaptSpify 10y agoI think this perspective really depends on who you are supporting. This is my experience: 1) Actual customers: They want you to fix it. They don't care who's fault it is, they are dependent on you. 2) Internal customers: They want someone to blame. They don't really care that it's down, they just want to point the finger at someone when their report goes out late.