I note that "good software they enjoy using" includes software that people have been using happily for many years, but less experienced users might still find a

I note that "good software they enjoy using" includes software that people have been using happily for many years, but less experienced users might still find a bit of a nightmare. As a Windows user, the tools I've used for a long time include Search Everything, Process Explorer, FreeFileSync, Paint.net and David De Groot's PIXresizer, along with the usual suspects: Gmail, Word and Excel.