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You should watch the talk[1] by Joe Peacock of fark.com about updating the site (the infamous "You'll get over it" incident). The solution isn't "change nothin
by pdkl95 10y ago
You should watch the talk[1] by Joe Peacock of fark.com about updating the site (the infamous "You'll get over it" incident).
The solution isn't "change nothing". Instead, you involve the people that use the old (current) version in the process, keep them informed, and get some kind of buy-in. Most importantly, you respect that the user has their own schedule and needs with a migration path that allows the user to make the transition at their own pace.
What you don't do is surprise users at random times, revoke any agency they had, and force changes on them without any consideration fo the user's situation.
[1] https://www.youtube.com/watch?v=YnVeysllPDI https://www.youtube.com/watch?v=YnVeysllPDI