To use your analogy, if I am selling cars that are incredibly cheap, safe, reliable and comfortable, and people are buying my car over other cars that smell lik

To use your analogy, if I am selling cars that are incredibly cheap, safe, reliable and comfortable, and people are buying my car over other cars that smell like rainbows and unicorns, there probably is some unique value I'm providing here. Since we're talking about startups, if I were to make a decision I would rather focus the hell out of my strength than trying to invest my limited resources in improving my weakness. Also, "smell like wet dog" is a bit too extreme analogy don't you think? For most people I think Github issues is good enough. It would be more like "doesn't have the best scent ever but it's good enough"