They should all be using http://www.leadactivate.com/ http://www.leadactivate.com/ - it takes an inbound email and then places an inbound call to a phone number

They should all be using http://www.leadactivate.com/ http://www.leadactivate.com/ - it takes an inbound email and then places an inbound call to a phone number or multiple phone numbers and then uses text to speech to notify the agent about the call. Typically used for sales, but it reduces response times down to about 20 seconds for inbound emails and leads.