I've used them for 4.5 years and have had less downtime than a Rackspace box I've been running for 2 years. Support is good, network is good, prices are good. I

I've used them for 4.5 years and have had less downtime than a Rackspace box I've been running for 2 years. Support is good, network is good, prices are good. I'm satisfied with them. Only complaint I have is that they don't lower your rates when the rates get lowered for new customers (non-promo prices) unless you ask.