Without a doubt, and that's fine by me. Pay more, get better service. I don't pay much more than $100 for any one web service. Much less for most. And I know th

Without a doubt, and that's fine by me. Pay more, get better service. I don't pay much more than $100 for any one web service. Much less for most. And I know that some are one-person shows. I see a mixed bag. Some are not only very responsive, but also very personable and friendly! Others, not so much. Unfortunately, some one-person services are happy to bill themselves as such (indie!), but don't offer that personal touch in terms of support.