Apologies (edited), I meant to suggest that other solutions are generally that. I definitely haven't used Apteligent (or Crittercism), but things like New Relic

Apologies (edited), I meant to suggest that other solutions are generally that. I definitely haven't used Apteligent (or Crittercism), but things like New Relic (which from a glimpse of screenshots, seemed similar), I would label as passive systems.