I do hate that Amazon seems to remove negative reviews so easily (I think the same goes for book reviews as well) but I also wish that people would only leave a

I do hate that Amazon seems to remove negative reviews so easily (I think the same goes for book reviews as well) but I also wish that people would only leave a negative review after they unsuccesfully tried everything with the seller. It seems like this person order the wrong product (though the description was accurate, so this was not the seller's fault), waited a few weeks for a refund, but never communicated the not-arrival of the refund and his frustrations with the seller. The seller sounds really unprofessional, but many of us here have businesses that sometimes screw things up and I am glad when people let me know when I do, instead of shouting on the internet that I suck.