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I've personally spoken to a restaurant owner that told me that a Yelp salesperson told him that negative reviews would be removed if he signed up. Nothing they

• rwhitman 17y ago
  I once did some market research for a project in which I tried to get in contact with a Yelp sales rep for a real business. After waiting a full month, they finally called me. It was the most unprofessional sales call I've ever encountered. Girl was making jokes with her friends in the background, couldn't explain to me what they give you for $400/mo, kept trying to get off the call. Sounded like a bored intern, told me to 'uh call back or something' when I wanted to buy the plan. I could tell she sure as hell wasn't a trained salesperson. I also talked to Citysearch. Called me back within 24hrs, had a ton of talking points, offered to come to my office the next day with a presentation, gave me her personal cell number. World of difference and professionalism. I almost got the sense that the Yelp girl didn't know how to sell Yelp's plan without offering to cure bad reviews. Since there weren't any there, she didn't know how to sell it...