|The most surprising thing was how his approach (arrogance, hyper-confidence, indignation, loud speaking voice) made nearly all the non-technical people in the

|The most surprising thing was how his approach (arrogance, hyper-confidence, indignation, loud speaking voice) made nearly all the non-technical people in the organization convinced he was a world class technologist. In reality he had pretty poor technical judgment and many fairly counter-productive prejudices which he was convinced were best-practices. His disdain for QA led to most of the embarrassing bugs the company had suffered, often because of his boorish intimidation of the QA team and disregard for process. I've seen this several times and I cannot get my head around it. It is easily one of the most dissapointing things I've encountered professionally. As much as I can figure knowledge workers are just a market for lemons and it's all luck of the draw if you have to deal with one or not and no amount of proof you put forward will convince others that someone is a lemon. Doubly true if the person you're trying to convince has invested their ego in them at all.